About our lessons

Studio Policy

• 1.0 Supplies and Behavior
• 2.0 Billing
• 3.0 Cancellation Policy
• 4.0 Makeup Lessons
• 5.0 Teacher Cancellations
• 6.0 Continuing Students
• 7.0 Room Rental

1.0 Supplies and Behavior

We love it when our students come to lessons prepared with the following:

• Your instrument (Not necessary for piano students. We have pianos in our lesson rooms
• The music you’re working on, kept organized in a folder
• Digital recording device (applies mostly to voice students)
• Water bottle

We appreciate when our students:

• Practice regularly
• Reflect and share their musical experiences with their teachers
• Are positive and open-­minded about new ideas and experiences

1.1 Student Mental and Physical Health Request:

We believe in giving our students the best possible experience and education, and we cannot do this unless we are made aware of any physical, medical, mental, or behavioral conditions that a student may possess. When the teacher is aware of such conditions, they can instruct in a sensitive and informed way that will be more beneficial to the student. Additionally, our student’s safety is a top priority, and if we are not made aware of the symptoms and effects of students’ conditions, we cannot uphold the safety of the studio. We are not experts, but we do have expert references to assist and guide us.Your information will only be shared between you, Ty, and the private lesson instructor. Please contact the office immediately if there is anything we should know about the student.

1.2 Student Safety

There are many activities that take place in the lower level of the Koko Plaza building. There are also many community events around the building that keep the lower level populated. We do not know every person who comes to this building and cannot vouch for the safety of the atrium and exterior of the building. We also do not want children waiting outside in the elements.

If your child is under the age of 8, please park your car and pick up your child in one of our waiting rooms. If you are running late, you will be able to find your child in one of our waiting rooms or the office.

2.0 BILLING

Dana V Music offers a monthly recurring payment plan. Students may take a trial lesson with a new teacher first to see if they are a good fit. Each student is allowed 1 trial lesson per teacher until they find the right instructor who will best help them reach their musical goals!

Monthly Payment Plan:

• Fixed, monthly price for weekly lessons, charged on a recurring basis on the 1st of the month
• Same price each month accounts prorations, school holidays, and cancellations and averages 4 lessons per month over the course of the academic year.
• Cancel anytime with 30 days’ notice
• 10% discount on the 2nd and subsequent plan(s) for siblings and students taking two or more instruments
• Students are entitled to two make-up lessons per semester for absences that were communicated to Dana V Music at least 24 hours in advance.
• An allowance for prorations and absences is built into the pricing, so no prorations are offered
• A make-up lesson or substitute teacher at the normal lesson time will be offered in the event of a teacher absence.

2.1 Duplicate Billing

​ Only one party will be billed per student. Duplicate bills and split payments are the responsibility of the registering guardian.

NOTE: School/Community Productions or Events Please make sure that you list your lessons as a conflict when auditioning for plays and productions. Due to our high volume of students, Dana V Music has very little freedom to move lessons after the times are set. Please be very sure of your conflicts and be clear about your commitment to lessons (especially Fairview High School students in musical or spring Pop Show, and CenterStage Theatre Company).

2.2 Late Fee & Billing Schedule

​ A $15 late fee will be applied to all payments 10 or more days late. An additional $15 late fee will be applied every 30 days after the initial fee, until payment is received.

All monthly payments will be automatically billed on the 1st day of each month unless you work out other arrangements with our office staff. Feel free to get in touch if this is something you need and we’d be happy to help you!

2.3 Credit Cards

​ We accept credit cards as part of our automatic payment plans. You can update your credit card information via your Pike13 account, or by calling our office at (303) 974-5586.

3.0 Cancellation Policy

**We expect and look forward to a commitment from our students to attend every lesson on the day/time they have chosen, as this is the best way to positively progress in lessons.

In the event of any cancellation, please do the following:

• Contact your teacher or the office as soon as possible by phone or email
• Please do not attempt to cancel through Pike13. Just let us know directly!
• Health: Our school has many students coming in on a daily basis. We make it a priority to stop the spread of illness. If a student is believed to have a contagious illness, if anyone in their household is contagiously ill, or if the student does not have the ability to sing or play their instrument due to illness, please cancel your lesson. Please wear a mask to your lesson if you have any concerns of spreading illness.

4.0 Makeup Lessons

ADVANCED CANCELLATIONS (more than 24 hours in advance): Teachers will offer makeup lessons for up to 2 ADVANCED CANCELLATIONS per semester.

Teachers have until the end of the semester to offer and fulfill make up lessons. Please do not expect immediate make-ups. Make up lessons do not rollover into the following semester, however, and must be scheduled at a time that will work for both the student and instructor (see “2024 Studio Calendar below for beginning and end of semester dates)

Once a date and time for a make up lesson has been agreed upon and scheduled between you and your instructor, it is expected that there will be no conflicts on your part. Therefore, if for any reason you are unable to make it to the rescheduled lesson, regardless of the reason or advanced notice, it cannot be rescheduled again and it will still count towards your allotted 2 make up lessons for the semester.

4.1 Late Cancellations

LATE CANCELLATIONS (less than 24 hours in advance): Late cancellations and no-shows will not receive a make up lesson.

4.2 Inclement Weather

Dana V Music will notify students of school closures via email. Most often, lessons will not be canceled unless BVSD cancels, but even then, please do not assume that we are closed as weather sometimes clears up by the afternoon. Teachers have the right to cancel lessons for bad weather even if Dana V Music is not closed. In this case, the teacher will offer makeup options or will offer online lessons from their location at the student’s regular lesson time.

5.0 Teacher Cancellations

We are committed to teaching weekly lessons to all registered students at their regularly scheduled times. In the case of a cancellation by the teacher because of illness or an unforeseen conflict, a substitute will be provided or the teacher will make up the lesson.

6.0 Continuing Students­ Private Lesson Scheduling

Scheduling is done on a first-come, first-served basis. New students are welcome to enroll at any time throughout the year, and lessons will continue at your reserved weekly time unless you let us know otherwise. In order to reserve a lesson time with a teacher, you must be paying for lessons that month. If students need to pause lessons for any reason, there is no guarantee that spot will be available when they return unless they are paying for lessons to reserve their spot while away. If you need to make any adjustments to your lesson schedule, please reach out to our office staff and we will be happy to help you!

6.1 Summer Lessons

We continue to teach throughout the summer and recommend that students take lessons through the summer. Maintaining continuous enrollment in lessons is the best way for students to keep their preferred lesson time and continue to have access to legacy pricing. Students who withdraw from lessons will lose their reserved time with their teacher, and will need to re-enroll as a new student if they wish to return. Students who re-enroll after taking a break from lessons will be billed at the current yearly rates, which may be different than the rates when they originally signed up. As long as students remain enrolled in lessons, your rate is locked in at the original pricing offered to you upon sign up.

7.0 ROOM RENTAL OPPORTUNITIES

Students of Dana V Music can rent our Large Ensemble Room, Small Ensemble Rooms, and Private Studios for rehearsals, meetings, recordings, etc. for the following discounted fees:

• $25/hour-Large Ensemble Room
• $10/hour-Small Ensemble Room (Sky or Lime)
• $5/hour-Private Studio

Room rentals are only for events that do not include your DVM teacher, and are only available at times that do not conflict with our scheduled classes and events.

Lesson Pricing

We offer to pricing options, contact us with any questions.